Digital Evolve

Software is too important to your business to merely “support” or “sustain” it.  In order to get more value from your software over time, the software must be changing with your business and people.  It’s not easy.

Support isn’t enough. Evolve.

Why? Our thoughts..

  • Managing a range of work from small tasks to medium size projects tends to create confusion
  • Often the adoption of a solution is the problem, not the solution itself
  • Communication through documentation is difficult to execute well
  • Retaining expertise that can address your need is hard over the long term

How can this be solved?

Specialist Triage

The first person to look at your issues must be a senior subject matter expert in your software as well as someone well versed in your business. Get your issues started on the right track.

Expert Partner Ecosystem

What does a firefighter do between fighting fires? Not much. Don’t pay your fire fighters when they aren’t fighting fires. Maintain a best in class partner ecosystem.

See value, not tasks

Playing whack-a-mole with your problems is time consuming and painful. Tasks, sprints, projects and adoption efforts should each have their own approach. Clearly define the difference and decrease churn.

Digital Evolve: Our set play to increase long term value and usefulness of business software.

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