Support isn’t enough. Evolve.
Why? Our thoughts..
- Handling a range of Epicor issues from small tasks to medium size projects to change management requires a unique management style that isn’t easy
- Communication on Epicor changes for future use and continued value increase is difficult
- Retaining Epicor expertise that can address your need is hard over the long term
- Often the adoption or incorrect use of Epicot enhancements can be a root cause
How can this be solved?
Specialist Triage
The first person to look at your Epicor issues must be a Senior Epicor Functional Specialist. Preferably someone who has been around long enough to be well versed in your business. Get your issues started in the right track.
Partner Ecosystem
What does a firefighter do between fighting fires? Not a whole lot. Don’t pay your Epicor firefighters when they aren’t fighting fires. Maintain a best in class partner ecosystem.
Epicor value, not tasks
Playing whack-a-mole with your Epicor problems is time consuming and painful. Tasks, sprints, projects and adoption efforts should each have their own approach. Clearly define the difference.
Epicor capabilities we focus on:
Epicor Evolve: Our set play to increase the value and usefulness of your Epicor.
Getting started is easy with these two paths
